Problemunvalidated
are there concrete signals (doc update frequency, query distribution, required accuracy) I can use to pick one? — Building a Tier-1 support agent for a SaaS product. Tension: Beyond the obvious trade-offs. Outcome: Or should I be doing both (fine-tune on style/tone, RAG for facts)?
197fa941-1964-4656-bd93-7825db3d64d4
are there concrete signals (doc update frequency, query distribution, required accuracy) I can use to pick one? — Building a Tier-1 support agent for a SaaS product. Tension: Beyond the obvious trade-offs. Outcome: Or should I be doing both (fine-tune on style/tone, RAG for facts)?