Solutionunvalidated
sample 500 real user queries and cluster them — Before deciding. Tension: If the top 20 clusters cover 80% of traffic and those clusters are mostly templated. Outcome: For a typical B2B SaaS support bot it's usually 60-40 RAG/fine-tuning territory.
a5c9c6f3-142c-4657-bd06-e4ab27a898c0
sample 500 real user queries and cluster them — Before deciding. Tension: If the top 20 clusters cover 80% of traffic and those clusters are mostly templated. Outcome: For a typical B2B SaaS support bot it's usually 60-40 RAG/fine-tuning territory.